My patience these days for non-native English speakers providing #techsupport is ZERO. They’re not much better than ‘ai’ and getting the right answer is like pulling teeth. I try to give all the details needed to answer my question and they ignore most of it, don’t understand what they do pay attention to, and give the quickest answer they can that is vaguely related to what I asked.
It’s frustrating as hell, they’re just hurdles in trying to get anything done.